LAPM Byron Bay Family Giveaway – Terms and Conditions

Promoter: LAPM Services Pty Ltd (ABN 58 660 970 141) (LAPM, we, us or our).

These Terms and Conditions govern the LAPM Byron Bay Family Giveaway (Promotion).

By entering the Promotion, you agree to be bound by these Terms and Conditions.

1. Promotion Period

1.1 The Promotion commences at 9:00am Australian Eastern Standard Time (AEST) on 9 September 2026 and closes at 11:59pm AEST on 11 September 2026 (Promotion Period).

1.2 Entries received outside the Promotion Period will not be eligible.

2. Eligibility

2.1 Entry is open to Australian residents who:

a. are residents of New South Wales or Victoria;

b. are 18 years of age or older at the time of entry; and

c. satisfy all other requirements of these Terms and Conditions.

2.2 The following persons are not eligible to enter:

a. employees, officers and contractors of LAPM;

b. employees, officers and contractors of any organisation directly involved in administering the Promotion;

c. immediate family members of any person referred to in clause 2.2(a) or (b); and

d. any other person who LAPM reasonably determines is not eligible to participate.

2.3 For the purposes of this Promotion, “immediate family” includes a spouse, de facto partner, parent, child, sibling, grandparent or household member.

3. How to Enter

3.1 To enter, an eligible person must:

a. scan the official ALPMA QR code provided in connection with the Promotion;

b. access the ALPMA QR code form;

c. complete all required fields truthfully and accurately; and

d. submit the completed entry during the Promotion Period.

3.2 Limit of one (1) entry per person.

3.3 Each eligible person may only enter using their own details. Entries made on behalf of another person, including by automated means, are not permitted.

3.4 LAPM may disqualify any entrant who submits multiple entries, uses multiple identities or email addresses, or otherwise attempts to circumvent the one-entry limit.

3.5 LAPM is not responsible for lost, late, incomplete, incorrectly submitted or misdirected entries, or for any technical problems affecting entry.

4. The Prize

4.1 There is one (1) Prize available to be won.

4.2 The Prize is a Byron Bay family getaway for up to two (2) adults and two (2) children, comprising return economy airfares and two (2) consecutive nights' accommodation.

4.3 The Prize has a maximum retail value of AUD $2,500.

4.4 The Prize includes:

a. return economy airfares for up to two (2) adults and two (2) children from the winner's eligible Australian departure location to Ballina Byron Gateway Airport (BNK) or Gold Coast Airport (OOL); and

b. two (2) consecutive nights' accommodation in a family-suitable room at a designated Byron Bay accommodation provider.

4.5 The Prize must be taken and all travel completed on or before 30 June 2027.

4.6 The Prize is subject to availability and the applicable terms and conditions of the airline and accommodation provider.

4.7 The Prize does not include:

a. car hire;

b. airport or other transfers;

c. meals, unless expressly included by the accommodation provider;

d. travel insurance;

e. spending money;

f. activities, tours or attractions;

g. additional accommodation;

h. baggage fees or other airline charges not included in the booked airfare;

i. booking amendments requested by the winner after confirmation; or

j. any other costs not expressly included in these Terms and Conditions.

4.8 The Prize cannot be exchanged for cash, credit or another prize and is not transferable, except with LAPM's prior written consent.

4.9 If the Prize, or any component of the Prize, becomes unavailable for reasons beyond LAPM's reasonable control, LAPM may substitute the relevant prize or component with a prize or component of equal or greater value, subject to applicable law.

5. Prize Redemption and Booking Process

5.1 Travel Concierge Service

All components of the Prize, including airfares and accommodation, will be coordinated and booked on behalf of the winner by a designated LAPM Prize Concierge (Prize Concierge).

The winner must not independently book flights or accommodation and seek reimbursement from LAPM unless LAPM agrees otherwise in writing.

5.2 Winner Notification and Onboarding

Upon verification of the winner, LAPM will provide the winner with a Digital Prize Certificate by email together with the contact details of the designated Prize Concierge.

The Digital Prize Certificate confirms the winner's entitlement to the Prize but does not have a cash value and cannot be transferred or redeemed for cash.

5.3 Booking Window

The winner must contact the Prize Concierge and provide their preferred travel dates and required guest details within three (3) months of the draw date.

The winner must provide sufficient flexibility in their preferred travel dates to enable the Prize Concierge to secure flights and accommodation within the Prize value and subject to availability.

All travel must be completed on or before 30 June 2027, regardless of when the Prize is booked.

5.4 Airfares

The Prize Concierge will arrange return economy airfares for up to:

• two      (2) adults; and
• two      (2) children,

from the winner's eligible Australian departure location to Ballina Byron Gateway Airport (BNK) or Gold Coast Airport (OOL).

The applicable departure location, routing and airline will be determined by the Prize Concierge having regard to availability and the total Prize value.

5.5 Accommodation

The Prize Concierge will arrange a consecutive two (2) night stay in a family-suitable room at a designated Byron Bay accommodation provider.

The accommodation provider will be selected by the Prize Concierge subject to availability and the Prize budget.

5.6 Financial Cap and Price Fluctuations

The total value of the flight and accommodation bookings arranged by the Prize Concierge will not exceed AUD $2,500.

The winner acknowledges that airfare and accommodation prices fluctuate depending on seasonality, availability, booking date and other factors.

Accordingly, the Prize Concierge will work with the winner to identify suitable travel dates and arrangements that can be accommodated within the $2,500 maximum Prize value.

The Prize does not entitle the winner to a cash payment for any unused portion of the $2,500 Prize value.

5.7 Blackout Periods

Travel is subject to availability and is strictly unavailable during Australian school holiday periods, public holiday long weekends and major local festival periods, including but not limited to:

a. Easter;

b. Christmas and New Year;

c. Australian school holiday periods; and

d. the Byron Bay Bluesfest period.

The Prize Concierge may identify additional blackout dates where required by the applicable airline or accommodation provider.

5.8 Winner Responsibilities

The winner is responsible for all costs and expenses:

a. exceeding the $2,500 maximum Prize value;

b. arising outside the itinerary booked by the Prize Concierge;

c. relating to spending money, meals, transfers, car hire or travel insurance;

d. relating to additional guests or accommodation;

e. resulting from changes, cancellations or amendments requested by the winner after bookings have been confirmed; or

f. otherwise not expressly included in the Prize.

Any additional costs must be paid directly by the winner and will not be reimbursed by LAPM.

5.9 Travel Documentation

The winner is responsible for ensuring that they and all travelling companions have any identification, documentation or other requirements necessary to undertake the travel.

LAPM is not responsible for any inability to travel arising from the winner or a travelling companion failing to satisfy applicable travel requirements.

6. Winner Selection

6.1 The winner will be selected by random draw from all eligible entries received during the Promotion Period.

6.2 The draw will take place at 11:00am AEST on 14 September 2026 at LAPM's premises or another location determined by LAPM.

6.3 Each eligible entry has an equal chance of being selected.

6.4 The winner does not need to be present at the draw.

6.5 If an entry selected in the draw is found to be invalid or the entrant is otherwise ineligible, LAPM may draw another eligible entry.

7. Notification and Publication of Winner

7.1 The winner will be notified using the contact details provided with their entry.

7.2 The winner's name will be published on lapm.com.au on 15 September 2026, subject to applicable law.

7.3 The winner must respond to LAPM and provide any information reasonably required to verify their eligibility and arrange delivery of the Prize.

7.4 If LAPM is unable, after making reasonable attempts, to contact the winner or verify the winner's eligibility, the winner may be disqualified and another winner selected by a further random draw.

7.5 If a further draw is required, the new winner will be notified and their name may be published on lapm.com.au.

8. Verification

8.1 LAPM may require the potential winner to provide reasonable evidence of identity, age, residency and eligibility before awarding the Prize.

8.2 If the potential winner cannot satisfy LAPM that they are eligible to enter, LAPM may disqualify the entrant and select another winner.

8.3 LAPM may verify any entry and may disqualify an entrant where LAPM reasonably believes the entrant has breached these Terms and Conditions or engaged in fraudulent, misleading or improper conduct.

9. Personal Information

9.1 LAPM will collect and use entrants' personal information for the purposes of administering the Promotion, including processing entries, conducting the draw, contacting the winner and arranging delivery of the Prize.

9.2 By entering the Promotion, entrants consent to LAPM using their personal information for these purposes.

9.3 If an entrant separately opts in to receive marketing communications from LAPM, LAPM may use the entrant's personal information for that additional purpose in accordance with that consent and LAPM's Privacy Policy.

9.4 LAPM will handle personal information in accordance with its Privacy Policy and applicable privacy laws.

10. Publicity

10.1 By accepting the Prize, the winner consents, where lawful, to LAPM using the winner's name and photograph or likeness in connection with the Promotion and announcing the winner.

10.2 LAPM will not require the winner to participate in publicity that would be unreasonable or unlawful.

11. Third-Party Providers

11.1 The Prize may involve third-party service providers, including airlines, accommodation providers, travel booking services and the Prize Concierge.

11.2 Third-party providers may impose their own terms, conditions, restrictions and cancellation policies.

11.3 LAPM is not responsible for any act or omission of a third-party provider, except to the extent liability cannot lawfully be excluded.

12. Limitation of Liability

12.1 To the extent permitted by law, LAPM, its officers, employees and contractors are not responsible for any loss, damage, cost or expense suffered by an entrant arising from or in connection with:

a. participation in the Promotion;

b. any technical, telecommunications or website failure;

c. any lost, delayed or incorrectly submitted entry;

d. cancellation, delay, alteration or interruption to travel arrangements;

e. any act or omission of an airline, accommodation provider, Prize Concierge or other third-party provider; or

f. use of the Prize.

12.2 Nothing in these Terms and Conditions excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under applicable law, including the Australian Consumer Law.

13. Changes to the Promotion

13.1 LAPM reserves the right to cancel, modify, extend or suspend the Promotion where reasonably necessary due to circumstances beyond its reasonable control, subject to applicable law.

13.2 LAPM will not use this clause to avoid awarding a validly won Prize where the Prize can reasonably be awarded.

13.3 Any material changes to the Promotion will be communicated in a manner reasonably calculated to notify entrants.

14. General

14.1 LAPM's decisions regarding the Promotion are final, subject to applicable law.

14.2 If any provision of these Terms and Conditions is held to be invalid or unenforceable, that provision will be severed to the extent necessary and the remaining provisions will continue to apply.

14.3 These Terms and Conditions are governed by the laws of the relevant Australian jurisdiction applicable to the entrant.

14.4 The Promotion is conducted in accordance with applicable Australian laws and regulations governing trade promotions, lotteries, privacy and consumer protection.

15. Promoter

LAPM Services Pty Ltd
ABN 58 660 970 141
Australia

Website: lapm.com.au